Navigate cultural differences in meeting styles and gift-giving.
Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.
Discover how to:
Make a great first impression
Practice proper online etiquette
Build your verbal and written skills
Deal with difficult personalities
Become a well-mannered traveler
This title covers over 25 per cent new and revised material that covers the proper rules and procedures for dealing with people in a business environment. Much has changed in the world of business etiquette since the first edition of this book was published. This must-have resource offers step-by-step, hands-on tips and advice on saying and doing the right thing in every situation in today's global, high-tech society.
Readers will discover how to make a great first impression and maintain it, deal with bad managers and difficult personalities, minimize hindrances presented by e-mail and other technologies, craft clear and effective communications in the workplace, navigate cultural differences when traveling abroad for business, entertain overseas clients or colleagues, and much more. Sue Fox (Paso Robles, CA) is founder and President of The Etiquette Survival Group.
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